Refund Policy for Indocares.com

Effective Date: September 4, 2024

At Indocares.com, we strive to provide high-quality medicines and related products to our customers. Please read our refund policy carefully before making a purchase.

1. No Returns or Refunds

Due to the nature of our products, which include perishable goods, prescription medicines, and health-related items, all sales are final. We do not accept returns or offer refunds on any products purchased through our website.

2. Exceptions

While we generally do not offer returns or refunds, the following exceptions apply:

• Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 48 hours of delivery with evidence of the issue. We will review your claim and may, at our discretion, offer a replacement or store credit.
• Incorrect Orders: If you receive an incorrect product that does not match your order, please notify us within 48 hours of delivery. We will arrange for the correct product to be sent to you at no additional cost.

3. How to Report an Issue

To report an issue with your order, please contact our customer support team at:

Indocares.com
Email: purvanshiinternationl@gmail.com
Phone: +91-8007161282
Please include your order number, a description of the issue, and any relevant photos.

4. Final Decision

All decisions regarding refunds, returns, and exchanges are at the sole discretion of Indocares.com. We reserve the right to refuse any return or refund request that does not meet the criteria outlined in this policy.