Shipping and Delivery Policy

Welcome to Indocares! We are committed to ensuring that your orders are processed and delivered efficiently. Below is our shipping and delivery policy to keep you informed about our procedures.

1. Shipping Methods and Carriers

We use reliable shipping carriers to ensure your order reaches you safely and on time. The carriers we use include [Carrier Names, e.g., DHL, FedEx, India Post].

2. Processing Time

Orders are processed within 1-2 business days of receipt. Once your order is processed, you will receive a confirmation email with tracking information.

3. Standard Shipping Timelines

• National Delivery (Within India):
  • Estimated Delivery Time: 3-7 business days
  • Shipping Charges: 2.5 USD
• International Delivery:
  • Estimated Delivery Time: 7-14 business days
  • Shipping Charges: 25 – 35 USD
  • Please note that international shipping times may vary based on the destination country and customs processing times.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery location. You can view the shipping costs before finalizing your purchase at checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.

6. Delays and Issues

While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or customs delays. If there are any significant delays, we will notify you via email.

7. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete. Indocares is not responsible for delays or issues arising from incorrect or incomplete addresses provided by the customer.

8. Delivery Issues

If you encounter any issues with your delivery, such as missing or damaged items, please contact our customer service team at purvanshiinternationl@gmail.com within 7 days of receiving your order. We will work to resolve the issue promptly.

9. Customs Duties and Taxes (International Orders)

For international shipments, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping costs.